Older posts
A growing collection of previous posts on artificial intelligence and emerging tech trends.
Why the Agentic Web Is Finally Becoming Real
Discover how WebMCP in Chrome 146 is reshaping the agentic web in 2026, and what product and UX teams must do now to design for AI agents as first-class users.
Artificial Intelligence
Beyond SUS: Measuring User Experience in AI Products
Discover the UX metrics that truly matter for AI products in 2026: trust calibration, recovery success, hallucination handling and probabilistic research.
UX
Content Models for AI: Why Structured Knowledge Beats Bigger Prompts
Discover how structured content models, context layers and governance are reshaping enterprise RAG architecture in 2026 — a practical playbook for AI leaders.
Content design
Trust Is Becoming a Product Feature, Not Just a Compliance Requirement
Discover why responsible AI, trust, transparency and human oversight have become the defining competitive advantages for smart organisations in 2026.
Ethics
Designing for Uncertainty: Why AI UX Needs New Interaction Patterns
How Probabilistic UX is reshaping AI design in 2026 — confidence signals, fallback states, explainability and agentic control patterns that build user trust.
UX
AI Won't Replace Product Designers—It Will Raise the Bar for Design Judgement
How AI is reshaping product design in 2026—and why judgement, taste, strategy and craft have become the designer's most valuable assets in the AI era.
UX
What Product Leaders Need to Know About the New Wave of AI Litigation
The EU AI Act, landmark litigation and global rules make 2026 the year responsible AI becomes a compliance mandate. Here is what leaders must do now.
Ethics
Designing User Experiences for Probabilistic AI Systems
Probabilistic UX design is redefining AI interfaces in 2026. Learn frameworks, patterns and principles for communicating uncertainty and building user trust.
UX
Why Knowledge Architecture Is the Missing Layer in Enterprise AI
How enterprise RAG has evolved by 2026 — from vector search to governed knowledge architecture powering trustworthy AI copilots at scale.
Knowledge Architecture
The Shift from AI Features to Agentic Experiences
Explore the UX patterns defining agentic AI in 2026 — transparency, intervention, consent, collaboration models, and trust-building for autonomous systems.
UX
Why AI Governance Is Becoming a Core Product Design Function
AI governance in 2026 has shifted from principle to operational necessity. Explore accountability, transparency, traceability, and responsible AI design.
UX
Knowledge Architecture Is the New Competitive Advantage for AI-Native Organisations
How AI-native organisations are using structured knowledge architecture, agentic RAG, and governed infrastructure to build durable competitive advantage in 2026.
Knowledge Architecture