Older posts
A growing collection of previous posts on artificial intelligence and emerging tech trends.
The GEO Playbook: 12 Changes Every Product Team Should Make Before 2027
The 2026 GEO playbook for product teams: entity modelling, structured metadata, answer-led content, governance and AI referral analytics that win citations.
Development
Can AI Trust Your Content? Building Citation-Ready Digital Products
C2PA, EU AI Act Article 50 and watermarking are reshaping content trust in 2026—discover what publishers must do to stay citable, credible and compliant.
Ethics
Your CMS Wasn’t Built for AI. Here’s How Knowledge Architecture Changes That
Discover why page-based CMS is ending in 2026 and how entity-based knowledge architecture, taxonomies, and RAG reshape content for AI-driven retrieval.
Knowledge Architecture
Designing Answers Instead of Pages: The New UX of AI Search
Discover how Answer Engine Optimisation reshapes UX, content design and search in 2026 — and how to structure content so AI engines cite your brand first.
UX
GEO Is Not SEO 2.0: Why Content Models Now Matter More Than Keywords
Discover how Generative Engine Optimisation (GEO) helps your content get cited by ChatGPT, Perplexity, Gemini, Claude and Google AI Overviews in 2026.
Content design
Why Content Models Are Becoming the APIs for AI
Discover why human-readable CMS content has become an AI liability in 2026, and how entity models, knowledge graphs, and agentic CMS platforms fix it.
Content design
Governance Is Becoming the Hidden Layer of AI Products
Discover the five-layer responsible AI stack — identity, permissions, policy, observability, compliance — before the EU AI Act takes full effect in August 2026.
Ethics
UX Engineering After Chat Interfaces: Designing for Autonomous Systems
How UX teams are designing supervision, auditing and collaboration patterns for autonomous AI agents in 2026—from coordination zones to override architecture.
UX
Designing Content for AI Agents Instead of Search Engines
Discover how agent optimisation, semantic modelling and knowledge architecture reshape content discovery in 2026—and what to do to stay visible online.
Knowledge Architecture
Why the Agentic Web Is Finally Becoming Real
Discover how WebMCP in Chrome 146 is reshaping the agentic web in 2026, and what product and UX teams must do now to design for AI agents as first-class users.
Artificial Intelligence
Beyond SUS: Measuring User Experience in AI Products
Discover the UX metrics that truly matter for AI products in 2026: trust calibration, recovery success, hallucination handling and probabilistic research.
UX
Content Models for AI: Why Structured Knowledge Beats Bigger Prompts
Discover how structured content models, context layers and governance are reshaping enterprise RAG architecture in 2026 — a practical playbook for AI leaders.
Content design