Older posts
A growing collection of previous posts on artificial intelligence and emerging tech trends.
AI Assistants on Android: Designing for a Post-Gatekeeper Market
How the EU's July 2026 DMA rulings force Google to open Android's AI assistant layer to rival services — and what it means for app discovery and growth.
Artificial Intelligence
Why Multimodal Knowledge Graphs Could Fix Enterprise RAG
Multimodal knowledge graphs are redefining enterprise RAG in 2026, boosting accuracy across text, tables and diagrams through structured entity relationships.
Knowledge Architecture
The Human Handoff Is the Most Important Part of Agentic AI
How to design AI-to-human handoffs in agentic AI: triggers, context transfer, risk tiers, oversight and metrics that cut escalation failures by up to 70%.
UX
The GEO Playbook: 12 Changes Every Product Team Should Make Before 2027
The 2026 GEO playbook for product teams: entity modelling, structured metadata, answer-led content, governance and AI referral analytics that win citations.
Development
Can AI Trust Your Content? Building Citation-Ready Digital Products
C2PA, EU AI Act Article 50 and watermarking are reshaping content trust in 2026—discover what publishers must do to stay citable, credible and compliant.
Ethics
Your CMS Wasn’t Built for AI. Here’s How Knowledge Architecture Changes That
Discover why page-based CMS is ending in 2026 and how entity-based knowledge architecture, taxonomies, and RAG reshape content for AI-driven retrieval.
Knowledge Architecture
Designing Answers Instead of Pages: The New UX of AI Search
Discover how Answer Engine Optimisation reshapes UX, content design and search in 2026 — and how to structure content so AI engines cite your brand first.
UX
GEO Is Not SEO 2.0: Why Content Models Now Matter More Than Keywords
Discover how Generative Engine Optimisation (GEO) helps your content get cited by ChatGPT, Perplexity, Gemini, Claude and Google AI Overviews in 2026.
Content design
Why Content Models Are Becoming the APIs for AI
Discover why human-readable CMS content has become an AI liability in 2026, and how entity models, knowledge graphs, and agentic CMS platforms fix it.
Content design
Governance Is Becoming the Hidden Layer of AI Products
Discover the five-layer responsible AI stack — identity, permissions, policy, observability, compliance — before the EU AI Act takes full effect in August 2026.
Ethics
UX Engineering After Chat Interfaces: Designing for Autonomous Systems
How UX teams are designing supervision, auditing and collaboration patterns for autonomous AI agents in 2026—from coordination zones to override architecture.
UX
Designing Content for AI Agents Instead of Search Engines
Discover how agent optimisation, semantic modelling and knowledge architecture reshape content discovery in 2026—and what to do to stay visible online.
Knowledge Architecture