Older posts
A growing collection of previous posts on artificial intelligence and emerging tech trends.
The End of AI Experiments: What Operational AI Maturity Looks Like in 2026
How AI maturity models and operational governance are helping enterprises scale from pilots to production in 2026. Frameworks, dimensions, and practical steps.
Artificial Intelligence
Why Retrieval Is the New Information Architecture
Why RAG alone isn't enough in 2026: how knowledge graphs, taxonomies, and governance are reshaping retrieval architecture for enterprise AI.
Knowledge Architecture
The Accountability Gap in Agentic AI: Who Owns Autonomous Decisions?
Who's accountable when autonomous AI agents make consequential decisions? Inside the 2026 frameworks redefining agentic AI governance and oversight.
Ethics
Content Models as Strategic Assets: Preparing Your CMS for AI Consumption
Why AI-ready content models, taxonomies and structured metadata have made your CMS choice a Generative Engine Optimisation decision in 2026.
Content design
Designing for Invisible Users: When AI Agents Become Your Primary Audience
Agent Experience (AX) design optimises products for AI agents. Explore the AX/UX/DX triad, six core principles, and how to prepare your APIs for 2026.
UX
The Rise of Agent Ecosystems: Why Single AI Assistants Are Already Becoming Obsolete
How enterprise AI is shifting from copilots to collaborative multi-agent ecosystems in 2026—architecture patterns, platforms, and what leaders should do now.
Artificial Intelligence
From Knowledge Base to Knowledge Infrastructure: Building for AI-Native Organisations
How AI-native organisations are building governed knowledge infrastructure in 2026, from agentic RAG to ownership, semantics, and enterprise cognition.
Knowledge Architecture
The New AI Governance Challenge: Trusting the Tools Behind the Agent
Agentic AI governance in 2026 demands runtime policy enforcement, Zero Trust for agent identities, and supply chain auditability. Here's how to operationalise it.
Ethics
Your Content Model Is Becoming an AI Product: Are You Ready?
Structured content is the foundation of AI readiness in 2026. Learn why content modelling, governance and headless CMS choices decide AI success.
Content design
Designing Interfaces for Users Who Delegate Tasks to AI Agents
How UX is evolving in 2026 to support AI agent delegation — covering trust, oversight, intervention, and the core principles of agentic interface design.
UX
MCP: The Open Standard Powering the Agentic Web in 2026
How the Model Context Protocol became the open standard powering AI agents in 2026, with 97M monthly downloads and industry-wide adoption.
Development
The Hidden Design Tax: Paying Down AI UX Debt in 2026
AI bolt-on features are creating a new kind of UX debt that erodes user trust. Here's how to identify and pay down AI design debt in 2026.
UX